Louisville HVAC Systems Cancellation and Refund Policy: Shipping and Handling
Cancellation and Refund Policy: Shipping and Handling
Any costs associated with shipping, handling, and/or processing are non-refundable.
Cancellation and Refund Policy: Membership Products or Services
If you are a member of a monthly product or service, you may cancel your membership at any time either by submitting a ticket at our support site, contact via e-mail or by telephone. As a member, you are responsible for ensuring a cancellation request is received and processed. A confirmation e-mail will accompany any processed cancellation and will be sent via e-mail within 2 business days of the request.
Cancelled members may request to receive a refund, less any shipping and handling fees, of charges made within 30 days of requesting cancellation.
Cancellation and Refund Policy: Standard Products and Services
One-time purchases of digital products are subject to a 30 day review period unless otherwise stated on the sales page. This 30 day period begins on the date the product is ordered.
One-time purchase physical products are subject to a 30 day review period unless otherwise stated on the sales page. This 30 day period begins on the date the product is delivered.
All shipping and handling fees are non-refundable.
If, for any reason during the review period, you do not wish to keep the product, you are required to request a return authorization form via e-mail at support@LouisvilleHVACCompany.com.
Any return of a physical product MUST be accompanied by a completed return authorization form and must be received within the 30 day review period. All products received after the 30-day period is non-refundable.
Product Returns: Physical Products
If the product is returned in new and unopened condition, you will receive a full refund of the original purchase price, less any shipping and handling fees. ALL shipping and handling fees are non-refundable once the product has been processed for shipment. The cost of initial shipping and all return shipping is solely your responsibility. We do not accept COD.
A refund can be refused if the following conditions are met:
1. The product return is not authorized
2. The product is completely broken and unusable
3. The product is returned incomplete
4. The product is returned beyond the required return date
Please contact us at support@LouisvilleHVACCompany.com or via telephone at (502) 365-5299 if you have any additional questions.
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Links and Marks
The owner of this site is not necessarily affiliated with sites that may be linked to this site and is not responsible for their content. The linked sites are for your convenience only and you access them at your own risk. Links to other websites or references to products, services or publications other than those of Louisville HVAC Systems and its subsidiaries and affiliates at this website, do not imply the endorsement or approval of such websites, products, services or publications by Louisville HVAC Systems or its subsidiaries and affiliates.
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Confidentiality of Codes, Passwords and Information
You agree to treat as strictly private and confidential any Subscriber Code, username, user ID, or password which you may have received from Louisville HVAC Systems, and all information to which you have access through password-protected areas of Louisville HVAC Systems’s websites and will not cause or permit any such information to be communicated, copied or otherwise divulged to any other person whatsoever.
Jurisdiction and Other Points to Consider
To the extent you have in any manner violated or threatened to violate Louisville HVAC Systems and/or its affiliates’ intellectual property rights, Louisville HVAC Systems and/or its affiliates may seek injunctive or other appropriate relief in any state or federal court in the State of Louisiana, and you consent to exclusive jurisdiction and venue in such courts.
Any other disputes will be resolved as follows:
If a dispute arises under this agreement, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Caddo Parish. Any costs and fees other than attorney fees associated with the mediation will be shared equally by both parties.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Caddo Parish, under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.
If any provision of this agreement is void or unenforceable in whole or in part, the remaining provisions of this Agreement shall not be affected thereby.
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